FAQ

We believe what makes No.41 special is our commitment to partnership. We don’t provide for our artisans, we partner with them, so they can provide for themselves. And we partner with YOU, sweet shoppers and donors, who have a heart for the vulnerable and a desire to help, by educating and offering responsible avenues for spending and giving. No.41 is a hand-up, not a handout and each piece of the puzzle is as valuable as the next.

Where is the store based?

Near Gisenyi, Rwanda

What is this store's return and exchange policy?

Sorry, no returns or exchanges. All sales are final.

How long will it take to receive my order?

Unless otherwise stated, products listed on the website are already in Okla. CIty, OK. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

Do you accept orders placed outside of the US?

We sure do!

How can I get involved?

That's really sweet! There are a few ways to get involved and we would love to get you some resources to help you with that! Email tara@no41.org

What if something is wrong with my order?

If you have a problem with an order from this store, please contact us directly through the contact page.