FAQ

We believe what makes No.41 special is our commitment to partnership. We don’t provide for our artisans, we partner with them, so they can provide for themselves. And we partner with YOU, sweet shoppers and donors, who have a heart for the vulnerable and a desire to help by educating and offering responsible avenues for spending and giving.

Where do you work?

Near Gisenyi, Rwanda

Do you have a storefront?

Yes, in Kigali, Rwanda (KG 8 AVE, Building 18)

What is Your return and exchange policy?

Sorry, no returns or exchanges. All sales are final.

How long will it take to receive my order?

Unless otherwise stated, products listed on the website are already in Oklahoma. City, OK. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

Do you accept orders placed outside of the US?

We sure do!

How can I get involved?

That's really sweet! There are a few ways to get involved and we would love to get you some resources to help you with that! Email tara@no41.org

What if something is wrong with my order?

If you have a problem with an order from this store, please contact us directly through the contact page.